Support
Transition with confidence
We understand that changing the software you use to run your business is a big deal. That, whatever the shortcomings of your existing software, your teams have become familiar with it.
That’s why we’ve designed both our software and our Support service to make this change as easy as possible.
- You get a dedicated team and comprehensive set of online training resources to support you through implementation and beyond, so your team become comfortable with every feature, every process, every screen as quickly as possible.
- All our team is based in-house, so if you need to talk to someone you can be sure they’ll have the knowledge and expertise to help you, however technical the query.
- They work to your hours, 7 days a week, so they’re here when you need them.
Key Benefits
Flexible
You get whatever level of support
you need.
Fast
Whenever you have a question, you will get a quick answer.
Comprehensive
Product information, process guides and technical troubleshooting are just a click or call away.
Support Stories
“The setting up was very, very good. They gave us loads of support.”
Mark Davis
Director, Anca Motor Group
"I've worked very closely over the years with Pinewood support. From its infancy through to where it is now, it's a slick process with helpful videos, and online ticket management."
Paul Smith
Business Support Director, Harwoods
Ready to take the next step?
Get in touch and speak with an expert.
