Convert more leads into sales
A potential customer walks into one of your dealerships.
If the salesperson who engages them establishes that they’re an existing customer they can instantly see the historic value of that customer to the business, even if the customer has previously been with a different store.
If they’re one of your top customers you can also see how satisfied they’ve been, helping the salesperson guide the conversation.
During that conversation the salesperson can see the history of all the vehicles the customer has looked at, check how many of those are currently in stock and also what other dealerships in the group they have visited.
That conversation can be recorded simply using voice notes, ensuring no important details are missed and making it fast and easy to send the customer a follow-up, personalized message.
If the customer has indicated a strong interest in particular vehicles the salesperson can include a personal offer which the customer can simply accept with an electronic signature.
If they’re not fully sold, the salesperson can send a personalized video tour of the vehicle they’ve expressed an interest in.
Pinewood automotive intelligence puts all your relevant customer data in the hands of your salespeople at precisely the right moment – when they’re talking to a customer about a potential sale.
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Get in touch and speak with an expert.