Service & Aftersales
Drive costs out of the
business
Plan the day and allocate work to each technician. Then monitor workloads in real time and adjust workloads accordingly. Ensure that specialist technicians are being deployed where they are most valuable and not misallocated to generalist jobs.
Be confident that you have an accurate view of each technician’s productivity, utilization and efficiency.
Give technicians a better workshop experience. The moment a car comes in they can instantly see its service history whilst they are with it in the workshop making their visual health check.
The VHC can be customized according to the vehicle or the service. And once completed it can be immediately ready for the customer to review, confirm and pay for. Because all write-ups are paperless.
If parts are required they can instantly check if what they need is immediately available.
They can record voice notes of anything that might be of use to a colleague who might also be dealing with that customer.
They can add recommended work that the customer doesn’t want to commit to just yet and follow-up communications will be automatically generated.
Pinewood automotive intelligence enhances the experience of your technicians and transforms the efficiency of the entire workshop.
Key Benefits
Control
Accuracy
Productivity
Service Stories
"The service department can quickly pass information to the customer and upsell from the vehicle health check, it’s really fantastic."
Mark Davis
Director, Anca Motor Group
"We haven't used a physical job card for over a year, it's great and we're saving on costs."
Will Webb
Service Manager, Green 4 Motor Company
Ready to take the next step?
Get in touch and speak with an expert.
