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CARS is the evolution in Automotive AI, built for future of retail reality.

CARS is Pinewood.AI’s AI system for automotive retail. It brings AI out of the lab and into the real workflows that power dealerships, connecting customer experience, revenue generation and operational efficiency in one unified platform.

This is not AI bolted on. This is AI built into the core of how dealerships run.

CARS is our four AI-native products: Connect, Reach, Assist and Serve. Each designed to solve real commercial problems across the customer and employee journey.

One platform. One database. One truth. AI at the core.

The challenge of disparate systems, data silos, and disconnected customer journeys is clear, which is why switching to an integrated, intelligent solution has never been more essential.

Our secure ecosystem does everything your operation needs in one platform. Leveraging your data in real time to deliver a seamless and scalable customer experience, while reducing costs, systems and data complexity.

  • 70% average reduction in number of systems required
  • 20-25% system cost saving
  • 3-5% reduction in SG&A expenses

Accelerate sales performance and drive customer satisfaction

When the pressure to drive leads, serve every customer, and hit rising sales targets reaches a breaking point; only a connected, seamless solution enables teams to keep focused on what matters most.

Our platform helps dealers sell smarter by removing friction, streamlining and automating workflows, boosting digital retailing and lead management, and engaging customers at exactly the right moments.

  • 10% increase in sales per sales person
  • AI schedules over 50% of appointments within just 15 minutes
  • 30% more staff time spent on high-value tasks

Unlock smarter growth and electrify your operational performance

When you’re making big decisions without complete visibility of all your data every move can feel like guesswork. Remove the risk of driving blind with our connected data and AI powered solutions.

Our platform unifies your data, with AI embedded at the core. With total visibility, you can turn every decision into a competitive edge; transforming patterns into predictions, simplifying and automating complexity and freeing your teams to focus on customers.

  • 50% increase in speed to onboard new hires
  • 50% faster response time to customer questions
  • 95% reduction in time-to-insight (Daily to hourly)

Drive workshop efficiency and power up revenue

Inefficient, disconnected systems and processes can be exhausting and limit your department's potential. Replace the chaos with a smoother, smarter service experience that keeps teams efficient and customers returning.

Our platform empowers service departments with real time job tracking & smart technician allocation, while digitizing time-consuming processes. Driving loyalty through intelligent upsell workflows, seamless service experiences and AI that keeps customers coming back.

  • Boost technician productivity to over 95% and increase RO volume by 40%
  • Up to 30% of lost customers won back
  • Marketing spend reduction of 27%
One platform. One database. One truth. AI at the core. Accelerate sales performance and drive customer satisfaction Unlock smarter growth and electrify your operational performance Drive workshop efficiency and power up revenue

CARS is the automotive industry’s first fully embedded AI system.

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Always on, always informed. Connect brings 24/7 customer support to your website. With over 2,000 rooftops live across 18 countries, it helps customers compare, explore, and choose vehicles turning 1 in 3 chats into qualified sales conversations.
Assist empowers agents with real-time answers, warranty details, and campaign updates reducing your response times by over 50%. Consistent knowledge sharing boosts first call resolution to 80%, helping new hires handle 3x more calls and get up to speed twice as fast.
Reach combines conversational AI, analytics, and proactive nudging to re-engage leads and drive bookings. Integrated with CRM systems, it automates outreach via email, SMS, and WhatsApp with 35.9% of leads receiving a follow up and over half of bookings made after hours.
Turn reminders into revenue. Serve automates aftersales campaigns through DMS and service scheduler integrations, driving customers to book directly. With multichannel communications and performance tracking, it’s proven to lift repair revenue by 13.9%.

CARS turns this complexity into advantage