Automotive Intelligence Platform
Built for a better customer experience
Pinewood Automotive Intelligence™ Platform is a feature-rich, cloud-native Dealership Management System (DMS) engineered to transform every facet of your dealership operations through advanced technology and seamless integration.
Our platform leverages your data in real-time to deliver a seamless and scalable user experience that ensures your dealerships remains at the forefront of the automotive industry. It’s designed to help you grow your business.
Whether you’re opening a new dealership site or scaling up fast, your system’s already ready. No extra servers. No IT hassle. Just the tools you need, when you need them.
- One platform, not many: Our Automotive Intelligence Platform removes the need for many disparate solutions, and updates automatically without disruption to your customers.
- Secure by design: Built with enterprise-grade security so your data — and your customers’ — stays protected.
- Sharper service, every time: Speed, accuracy, visibility — your teams get what they need to deliver a standout customer experience, from the first enquiry to aftersales.
One platform. One database. One truth. AI at the core.
The challenge of disparate systems, data silos, and disconnected customer journeys is clear, which is why switching to an integrated, intelligent solution has never been more essential.
Our secure ecosystem does everything your operation needs in one platform. Leveraging your data in real time to deliver a seamless and scalable customer experience, while reducing costs, systems and data complexity.
- 70% average reduction in number of systems required
- 20-25% system cost saving
- 3-5% reduction in SG&A expenses
Accelerate sales performance and drive customer satisfaction
When the pressure to drive leads, serve every customer, and hit rising sales targets reaches a breaking point; only a connected, seamless solution enables teams to keep focused on what matters most.
Our platform helps dealers sell smarter by removing friction, streamlining and automating workflows, boosting digital retailing and lead management, and engaging customers at exactly the right moments.
- 10% increase in sales per sales person
- AI schedules over 50% of appointments within just 15 minutes
- 30% more staff time spent on high-value tasks
Unlock smarter growth and electrify your operational performance
When you’re making big decisions without complete visibility of all your data every move can feel like guesswork. Remove the risk of driving blind with our connected data and AI powered solutions.
Our platform unifies your data, with AI embedded at the core. With total visibility, you can turn every decision into a competitive edge; transforming patterns into predictions, simplifying and automating complexity and freeing your teams to focus on customers.
- 50% increase in speed to onboard new hires
- 50% faster response time to customer questions
- 95% reduction in time-to-insight (Daily to hourly)
Drive workshop efficiency and power up revenue
Inefficient, disconnected systems and processes can be exhausting and limit your department's potential. Replace the chaos with a smoother, smarter service experience that keeps teams efficient and customers returning.
Our platform empowers service departments with real time job tracking & smart technician allocation, while digitizing time-consuming processes. Driving loyalty through intelligent upsell workflows, seamless service experiences and AI that keeps customers coming back.
- Boost technician productivity to over 95% and increase RO volume by 40%
- Up to 30% of lost customers won back
- Marketing spend reduction of 27%
Support
Transitioning to Pinewood is seamless with our dedicated in-house support team. Available seven days a week, they provide comprehensive training resources and personalized assistance to ensure your team is proficient and confident in utilizing the system. Our commitment to your success ensures minimal disruption and maximized efficiency.
By integrating AI-driven solutions through the recent acquisition of Seez, Pinewood.AI is committed to continuous innovation, ensuring your dealership remains at the forefront of the automotive industry. Ensuring your dealership is equipped with cutting-edge technology to enhance operational efficiency and deliver exceptional customer experiences.
Frequently Asked Questions
A Dealership Management System (DMS) is the software that supports the day-to-day running of an automotive retailer. It brings together sales, service, parts, accounting and customer management into one connected platform, helping dealerships manage operations more efficiently.
A traditional DMS helps dealerships manage their operations. An Automotive Intelligence Platform builds on that foundation by combining dealership management with artificial intelligence, automation, business intelligence and connected data.
Rather than simply recording activity, it helps retailers understand what’s happening across the business, automate routine tasks and make faster, more informed decisions.
Yes. Pinewood Automotive Intelligence™ Platform is fully cloud native, giving dealerships secure access to the platform without the need for on-site infrastructure. Automatic updates, improved scalability and enterprise-grade security help ensure your business always has access to the latest capabilities.
Yes. Pinewood.AI is designed to replace disconnected software with one connected platform. Sales, service, parts, accounting, customer management, reporting and AI-powered capabilities all work from the same live data, reducing duplication and improving visibility across the dealership.
Implementation times vary depending on the size of your business, the number of locations, the systems you are replacing and your data requirements. Your dedicated project manager will create a clear plan covering migration, configuration, training and go-live.
Yes. Pinewood.AI is designed to support businesses ranging from single-site retailers to large dealer groups operating across multiple franchises and markets. The platform provides one connected environment with centralized reporting, consistent processes and real-time visibility across every location.
